Your Privacy Matters

At Onyx Ops Group LLC, we respect your privacy and are committed to protecting the personal information you share with us. This policy outlines how we collect, use, and safeguard your information.


1. Information We Collect

We may collect the following information:

  • Your name, phone number, and email address

  • Details you provide in contact forms or service inquiries

  • Communication preferences

  • Other information you voluntarily provide through our website


2. How We Use Your Information

Your information may be used to:

  • Respond to your inquiries and provide requested services

  • Send appointment reminders or service updates via SMS or email

  • Improve our customer support and website experience


3. Sharing of Information

We do not sell, rent, or trade your personal information.
We may share your data only with:

  • Trusted third-party providers who assist with business operations

  • Authorities when required to comply with legal obligations


4. SMS Consent and Opt-Out

By contacting us or submitting a request, you agree to receive relevant messages via SMS.
To opt out, reply STOP to any message at any time.


5. Data Protection

We use reasonable administrative and technical safeguards to protect your data from unauthorized access, misuse, or disclosure.


6. Your Rights

You have the right to:

  • Access or update your personal information

  • Request deletion of your data

  • Withdraw consent for communications


7. Contact Us

If you have any questions about this Privacy Policy, contact us using our Contact page